4 Foundation Dealerships Earn 2024 Cars.com Consumer Satisfaction Award for Customer Service Excellence
Top Reviews from Vehicle Shoppers across the U.S., Southfork Chrysler Dodge Jeep Ram, Foundation 45 Mitsubishi, Chevrolet of Mandan and Subaru of Mandan Elevate the Customer Experience.
Southfork Chrysler Dodge Jeep Ram, Foundation 45 Mitsubishi, Chevrolet of Mandan and Subaru of Mandan have been awarded 2024 Consumer Satisfaction Awards by car-shopping marketplace Cars.comⓇ (NYSE: CARS). Consumer Satisfaction Awards recognize the top 10 percent of auto dealerships delivering exceptional customer service as rated by online reviews.1
“Cars.com provides a dealership with actionable feedback from their customers — and the ability to set the bar for what a customer should expect when doing business at a dealer. This past year, Southfork Chrysler Dodge Jeep Ram went above and beyond for their customers,” said Jamie Oldershaw, vice president of reputation at Cars.com. “The online experience is critical for vehicle shoppers, and dealers like Southfork Chrysler Dodge Jeep Ram understand that. Ensuring customers are given an exceptional experience throughout the entire shopping or service process begins online and ultimately ends there with an online review — and dealers that recognize this rise to the top.”
Cars.com helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their shoppers to leave reviews that will help build a dealer’s online reputation and generate new customers.
Foundation Automotive’s purpose is to create exceptional experiences for their customers. These awards from Cars.com affirm that these dealerships have been exceeding that goal. As trusted partners of one of the biggest purchase of people’s lives, Foundation strives to go above and beyond when it comes to customer satisfaction.
Consumer Satisfaction Award Methodology
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-vehicle dealers as well as independent and Canadian dealerships that earn at least 25 reviews and maintain a minimum average review rating of 4.0 out of 5.0 during the 2023 calendar year.
You can find a full list of U.S winners here, and a full list of Canadian winners here.
ABOUT CARS.COM®
Cars.com is the No. 1 most recognized automotive marketplace visited by nearly 30 million in-market consumers each month. Launched in 1998 and headquartered in Chicago, Cars.com empowers consumers with data, content and digital tools driven by AI technology to make informed car buying and selling decisions and seamlessly connect with thousands of local dealerships nationwide. Cars.com is the flagship offering from Cars.com Inc. (d/b/a Cars Commerce), an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. Learn more at www.carscommerce.inc.
ABOUT FOUNDATION AUTOMOTIVE
Foundation Automotive Corp. is a growing automotive group with over 30 dealerships in the United States. They are focused on consistently elevating employee and customer experience through trust, transparency, and innovation. Find more information on their website www.foundationauto.com
1 Review statistics and winner selection is based on data from DealerRater, a leading reputation management and car-dealer review platform that is part of the Cars.com Inc. portfolio
